Student services and support programs


Guidance officer

The Guidance Officer provides support to the school and its students in the areas of educational disadvantage, behavioural concerns and supporting emotional needs. They may be involved with a range of activities including assessment, counselling, consultation, critical incidence and trauma work, individual student programming and liaison with other specialist agencies.

In most cases your child's class teacher will be the person to talk to regarding any concerns that occur. Should your child require any intervention, the discussions you have with the class teacher will lead to a referral. Please note that any intervention by our Guidance Officer can only occur with parent permission and support.

Inclusive education

Narangba Valley State School has implemented an Inclusive Education Program to ensure students achieve a happy and fulfilling school life.  The program caters for Intellectual Impairment (II), Autistic Spectrum Disorder (ASD), Speech Language Impairment (SLI), Hearing Impairment (HI), Vision Impairment (VI) and Physical Impairment (PI).

Learning support

Narangba Valley State School employs five Learning Co-teachers and four SEP teachers who work co-operatively with our Guidance Officer, Special Education Teacher, Speech & Language Pathologist, Enrichment Co-ordinator, classroom teachers and parents, to assist students with special or learning support needs.

The role includes the management of the appraisement process, used by all Education Queensland schools to identify, recommend and make provision for students with learning difficulties and learning disabilities. The process involves -

  • the identification of students with learning difficulties and learning disabilities,

  • the recommendation of a program type which determines the level of modifications required to the strategies, resources and classroom environment, and

  • collaboration between the support teacher and the class teacher to develop a Support Plan which incorporates modifications into the class program to assist students with learning difficulties.

National school chaplaincy and student welfare program (NSCSWP)

This service compliments the care offered by other helping disciplines and aims to assist school community's through the provision of help and care to support the personal and social wellbeing of students and the school community.

The Chaplain’s role within the school community is to provide pastoral care to children, parents and staff by

  • supporting children who are having friendship issues,

  • supporting  families through difficult situations like sickness, death and divorce,

  • supporting teachers with behavioural issues through the whole class and individual equipping of children,

  • providing school equipment and clothing for children who require it (Chappy Chest)

  • attending camps and other school functions,

  • providing lunch time activities,

  • working with the Guidance Officer to provide support for children. 

Our schools Chaplain is seen as a safe person for the children to connect with at school, providing a listening ear, caring presence and message of hope. The Chaplain cares for children struggling with a wide range of issues, including family problems, confusing relationships, friendship issues, peer pressure, self-esteem issues, bulling, stress and anxiety.

School Chaplains conduct positive, enjoyable activities for young people, both in and out of school. They foster a supportive, caring school community and offer spiritual support.

Consent forms are completed upon enrolment that covers general information about the school chaplaincy service and allows parent/guardian to opt-out of the service. Consent forms for prearranged one on one appointments are also completed when required.

Students and parents are able to request access to the Chaplain via school employees. Alternatively, the Chaplain may contact a parent/guardian to request  provision of assistance to a student.

The partnership between the school and Chaplain is supported by local churches, businesses and community organisations. This provides a network of local support and assistance. These positive relationships help children to face issues and provide hope, connection, meaning and purpose.

Participation in the Program by school communities is voluntary and it is not compulsory for students to participate.

The school’s Chaplain is employed by SU Queensland, not Education Queensland. They are accountable to both the Principal and the District Coordinator of Chaplaincy Brisbane North. SU QLD provides employment, training and support, through regular professional development days, retreats and staff conferences.

Consultation regarding the program has been conducted via P&C meetings, newsletter articles and requested feedback from the school community.

Any concerns or questions regarding the chaplaincy program can be emailed to or call 3491 1111.


The views expressed herein do not necessarily represent the views of the Australian Government Department of Education, Employment and Workplace Relations.


Chaplaincy/student welfare services under the National School Chaplaincy and Student Welfare Program have been funded by the Australian Government Department of Education, Employment and Workplace Relations. 

Last reviewed 26 May 2020
Last updated 26 May 2020