Complaint management
During the course of your child’s school years, you may have cause to make a complaint about an issue or concern you have with their education. The Department of Education and Training is committed to ensuring that all complaints are dealt with in a fair and equitable manner. There are processes and support networks in place to enable you and your child to work through any issues or concerns you may have.
Cybersafety and cyberbullying
The following information provides information to parents about cybersafety and cyberbullying and suggests what you could do if your child is a target, or is responsible for inappropriate behaviour.
Head lice
Head lice is a complex, unappealing issue that can be stressful, disruptive and sometimes frustrating for the people involved, and expensive for families. It is often surrounded by misinformation about what is and isn’t effective by way of treatment, and misinformation about the nature of head lice themselves.
The detection and treatment of head lice is the responsibility of families. Information about the treatment for head lice can be found here.
Parent handbook
The 
2023 Handbook.pdf provides you with important information about school policies and procedures.
Information for parents with young children
At Narangba Valley State School we recognise that children are our most treasured possessions. We also recognise, however, that for many parents knowing what to do or where to go when you need some extra support, can be quite difficult.
The following information has been put together to assist parents in accessing resources that are freely available within our local community. These services are available to assist parents in accessing a variety of services to support the development of their children, especially through the early childhood years.
The Caboolture Early Years Centre. This is a Queensland Government Initiative and the centre provides a place for all families with young children (from 0-8 years of age) and expectant parents to learn new skills, access some free professional services, meet new friends and can help give your children the best start in life. Activities on offer include playgroups, support for parents caring for young children, parenting information and courses, child health clinics, access to other professionals such as Occupational Therapists, Speech Therapists etc, fathers and children’s activities, activity programs for 4-8 year olds. Activities are also available at Narangba, Woodford, Deception Bay and Morayfield. Contact Details: 5428 1477, 64 Manley Street Caboolture,
admin@eyc.ladygowrie.com.au
Allied Health Care Plan. This is a plan developed in consultation with your family GP if a child needs to access an Occupational Therapist, Speech Language Pathologist, Psychologist or Dietician. An appointment must be made with your GP first and a plan completed before accessing one of these health professionals.